Vinted Shoppers Express Anger Over Sizing Changes
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
This online marketplace has revised its size classifications for women's and children's garments failing to inform all shoppers about the modification.
Digital Channels Backlash
Countless users and merchants are expressing on platforms stating that platform listings now display a modified sizing category than originally posted as a result of the reclassification.
The company said the new system was more in line with similar services.
The platform has recommended to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.
Sizing System Modifications
Previously, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was previously a 12 but is now a UK 16-18.
User Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, based in Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Manual Updates
Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Platform Context
The app has more than 100 million users, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change to its shipping options following member complaints.
